Confidentiality policy

Published on September 5, 2023

This document constitutes the Privacy Policy that SARL Pure Illusion (hereinafter referred to as “Pure illusion”, or “the Company”, or “We”) in the context of the processing of personal data that it carries out on the data collected through this website, which are described in the article “The processing of personal data that is the subject of this Privacy Policy”.

By ticking the box provided for this purpose on the contact form on this website, users of this site (hereinafter referred to as “You” or “Users”) agree that personal data concerning them, collected through this website, will be processed under the conditions described in this Privacy Policy.

In the context of this Privacy Policy, the concepts of processing, recipient and personal data are understood within the meaning of Regulation No. 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

THE PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA COLLECTED ON THIS WEBSITE

Pure illusion, a limited liability company registered with the RCS of Annecy under the number SIREN 824 041 917, whose head office is located at 6 rue Leon Rey Grange, Meythet 74960 Annecy, is responsible for the treatments covered by this Privacy Policy.

LEGAL FRAMEWORK

Through this Privacy Policy, Pure Illusion informs users of the conditions under which personal data concerning them and that may have been collected by Pure Illusion through this website is processed.

Pure illusion undertakes to carry out all the treatments, which are the subject of this Privacy Policy, in compliance with the provisions of:

Law No. 78-17 of 6 January 1978, relating to information technology, files and freedoms (hereinafter referred to as”)Data protection law“)
And Regulation No. 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as”RGPD” or”General Data Protection Regulation“).

THE PROCESSING OF PERSONAL DATA THAT IS THE SUBJECT OF THIS PRIVACY POLICY

As part of its activities, Pure illusion is required to process personal data. Some of this data may be relevant to you. This Privacy Policy exclusively governs the processing of personal data concerning you that has been collected through this website., which are limitatively listed below:

Data collection through a contact form on this website;
Data collection through a recruitment form on this website;
Use of an email service to contact You and receive your solicitations sent through the contact form on the Pure Illusion website;
Maintaining a file of prospects and customers in a commercial relationship management software;
Formulation of commercial proposals;
Contractualization of Pure Illusion's commercial relationships with third parties;
The verification of the identity of a person requesting Pure Illusion to exercise one or more of their rights in relation to their personal data.

Each of these treatments is the subject of a sub-paragraph within this Privacy Policy. Each of these subparagraphs is intended to inform You of the conditions under which We process the data that You provide to Us.

Data collection through a contact form on this website

The purposes for which We implement the collection of data through a contact form on this website.

We collect the data that You provide to Us by submitting a request through our contact form to:

Carry out prospecting operations, which are :
Management of technical prospecting operations (which includes technical operations such as standardization, enrichment and deduplication);
The selection of people to carry out loyalty actions, which will not lead to the establishment of profiles that may reveal sensitive data;
Carrying out solicitation operations;
The development of trade statistics;
Updating prospecting files by Pure illusion;
The management of unpaid invoices and litigation, insofar as it does not relate to infringements and/or does not lead to your exclusion from the benefit of a right, a service or a contract;
Managing reviews about our products and services;
The organization of appointments and demonstration of the services and products offered by Pure illusion.

Carry out, in the event that You contract with Pure Illusion, customer management operations, which concern:
contracts;
The orders;
Deliveries;
Invoices;
accounting, and in particular the management of customer accounts;
Monitoring customer relationships such as conducting satisfaction surveys, managing complaints and providing after-sales service;
Manage any requests that you send to Us that relate to the exercise of individual rights, as set out in the RGPD, namely :
The right of access;
The right to correction;
The right to object;
The right to portability;
The right to delete;
The right to limitation;
the right to be notified by our services in the event that We are the victim of a data breach that is of a personal nature in relation to You.

Data that is personal to you and that we process as part of data collection through a contact form on this website.

As part of the collection of data through a contact form on this site, we ask you to provide information on:

Your name;
Your first name;
The company, association or public authority on whose behalf you are contacting us;
Your email address;
Your phone number

If You do not provide Us with this information, You will not be able to submit a solicitation to us through this contact form. We collect this information because it constitutes the minimum information base for Us to contact You in order to fulfill the purposes described in the previous sub-sub-paragraph.

The contact form allows you to accompany your contact request with a message. The form field provided for this purpose is optional, but we recommend that you explain your procedure and the purpose of your request.

You must also agree to the terms and conditions of this Privacy Policy to submit your request through this form. If you do not accept it, your request will not be sent to us.

You can withdraw your consent by following the instructions in the “Withdrawing Your Consent” section of this Privacy Policy.

Recipients of personal data that we process in connection with data collection through a contact form on this website.

The information, which we process as part of data collection using a contact form on this website, is transmitted to the following recipients:

The people in charge of managing and directing Pure Illusion;
People in charge of the commercial development of Pure Illusion;
People in charge of managing the Pure Illusion website and communicating on social networks;
The simplified joint stock company OVH (hereinafter “OVH”), whose head office is located at 2 rue Kellermann in Roubaix (FRANCE);
Public bodies and authorities, as well as public officers and court officials, within the strict framework of judicial procedures requiring Pure Illusion to provide this data.

As Pure Illusion is responsible for this processing, we chose OVH as a subcontractor. OVH is only the host of the servers on which We deploy this website.

OVH does not access the personal data you provide to us, without prior authorization from us, as part of maintenance operations or emergency procedures following a possible cyber attack of which we may be a victim. If OVH is required to access this data, we will inform you in advance.

Persons acting on behalf of Pure Illusion are bound by an IT Charter imposing an obligation of confidentiality and respect for personal data that they are required to process in the exercise of their functions.

The duration of storage of personal data collected through a contact form on this website.

The duration of storage of personal data, which concerns You and which You have sent to us through a contact form on this website, varies depending on whether you, or the organization for which you contacted us, has the status of a customer or a prospect with respect to Pure Illusion.

As part of the processing consisting in the collection of data through a contact form on this site, Pure illusion stores the data on a secure messaging service provided by OVH.

Thus Pure Illusion preserves:

Personal data concerning persons who have submitted a request using a contact form on this site, these data, or third parties whose contact details have been legally communicated to Pure illusion by such persons, on behalf of an organization maintaining, or having maintained for less than three years, a commercial relationship with Pure illusion:
In current archives: throughout the commercial relationship and for three years from the end of the relationship;
In intermediate archives: for seven years from the end of the preservation period in current archives.
Personal data concerning persons who have submitted a request through a contact form on this site: this data on behalf of the organization on whose behalf Pure Illusion has been contacted through a form on this website, and with whom Pure Illusion has not maintained a commercial relationship for at least more than three years:
In current archives: for three years from the last active contact from the body on whose behalf that natural person acted;
In intermediate archives: for two years from the end of the preservation period in current archives.

Current archival storage periods may be interrupted in the event of the exercise of the rights, as provided for in this Privacy Policy, or in the event of withdrawal of consent to the implementation of the treatments subject to them.

Data collection through a recruitment form on this website

The purposes for which We implement the collection of data through a recruitment form on this website.

We collect the data that You provide to Us by submitting a request through our recruitment form to:

Carry out operations related to the search for new collaborators.

Data that is personal to you and that we process as part of the collection of data through a recruitment form on this website.

As part of the collection of data through a recruitment form on this site, we ask you to provide the following information:

Your name;
Your first name;
Your email address;
Your telephone number;
Your curriculum vitae.

If You do not provide Us with this information, You will not be able to submit a solicitation to us through this recruitment form. We collect this information because it constitutes the minimum information base for Us to contact You in order to fulfill the purposes described in the previous sub-sub-paragraph.

The recruitment form allows you to accompany your contact request with a message. The form field provided for this purpose is optional, but we recommend that you explain your procedure and the purpose of your request.

You must also agree to the terms and conditions of this Privacy Policy to submit your request through this form. If you do not accept it, your request will not be sent to us.

You can withdraw your consent by following the instructions in the “Withdrawing Your Consent” section of this Privacy Policy.

Recipients of personal data that we process in connection with data collection through a contact form on this website.

The information, which we process as part of data collection using a contact form on this website, is transmitted to the following recipients:

The people in charge of managing and directing Pure Illusion;
The simplified joint stock company OVH (hereinafter “OVH”), whose head office is located at 2 rue Kellermann in Roubaix (FRANCE).

As Pure Illusion is responsible for this processing, we chose OVH as a subcontractor. OVH is only the host of the servers on which We deploy this website.

The storage period of personal data collected through a recruitment form on this website.

The duration of storage of personal data, which concern You and which You have sent to us through a recruitment form on this website.

As part of the processing consisting of the collection of data through a recruitment form on this site, Pure illusion stores the data on a secure messaging service provided by OVH.

Personal data concerning persons who have submitted a request using a recruitment form on this site:

In the event of a negative outcome to an application, We may ask you to keep your personal data for possible new positions that may correspond to your application, in the event of refusal on your part, your data will be expressly deleted.
In the event of a positive outcome to an application, We may keep your personal data throughout your presence within the company.

Use of an email service to contact You and receive your solicitations sent through the contact form on the Pure Illusion website

When your request through a contact form is valid, it is sent to us via an email box.

The purposes for which we carry out this treatment.

These are the same purposes as those specified for the collection of data through a contact form on this site, namely:

Carry out prospecting operations, which are :
Management of technical prospecting operations (which includes technical operations such as standardization, enrichment and deduplication);
The selection of people to carry out loyalty actions, which will not lead to the establishment of profiles that may reveal sensitive data;
Carrying out solicitation operations;
The development of trade statistics;
Updating prospecting files by Pure illusion;
The management of unpaid invoices and litigation, insofar as it does not relate to infringements and/or does not lead to your exclusion from the benefit of a right, a service or a contract;
Managing reviews about our products and services;
The organization of appointments and demonstration of the services and products offered by Pure illusion.

Perform, in the event that You contract with Pure illusion, customer management operations, which concern :
contracts;
The orders;
Deliveries;
Invoices;
accounting, and in particular the management of customer accounts;
Monitoring customer relationships such as conducting satisfaction surveys, managing complaints and providing after-sales service.

As part of the management of requests relating to the exercise of individual rights in terms of personal data protection, we may have to handle the data collected through this contact form to manage any requests that you send to Us that relate to the exercise of individual rights, as set out in the RGPD, namely :

The right of access;
The right to correction;
The right to object;
The right to portability;
The right to delete;
The right to limitation;
The right to be notified by our services in the event that We are the victim of a data breach that is of a personal nature to You.

Data that is personal to you and that we process in connection with the use of this email service.

By exchanging email with you, we reuse the information that you have sent us through your request via the contact form on this website.

It is therefore a question of:

Your name;
Your first name;
The company, association or public authority on whose behalf you are contacting us;
Your email address;
Your phone number

Apart from the title of the position that You hold within the organization for which You have applied to Us, We do not use or collect any other personal data concerning You in the context of our exchanges by e-mail.

If You provide Us with personal data concerning a third party, You undertake to seek their prior agreement for this purpose. Pure illusion will then provide him, by email, with the information due to him, in accordance with the requirements of article 14 of the RGPD.

Recipients of personal data that we process in connection with the use of this email service.

The information, which we process in connection with the use of an e-mail service to contact You and receive your requests sent using the contact form on this website, is transmitted to the following recipients:

The people in charge of managing and directing Pure Illusion;
People in charge of the commercial development of Pure Illusion;
People in charge of managing the Pure Illusion website and communicating on social networks;
The simplified joint stock company OVH (hereinafter “OVH”), whose head office is located at 2 rue Kellermann in Roubaix (FRANCE);
Public bodies and authorities, as well as public officers and court officials, within the strict framework of judicial procedures requiring Pure Illusion to provide this data;
You and/or the organization on whose behalf you have requested Pure Illusion using the form on the website.

As Pure Illusion is responsible for this processing, we chose OVH as a subcontractor. OVH only hosts the servers on which We store emails received and sent as part of our activities.

The shelf life of the data processed in connection with the use of this email service.

In the context of the use of this e-mail service, the duration of storage of personal data, which concern You, as well as third parties, also acting for your organization and whose contact details You have legally provided to us, and which appear in these files, varies depending on whether You, said third party or the organization for which You contacted us, has a status of customer or prospect with respect to Pure Illusion.

As part of the processing consisting in the collection of data through a contact form on this site, Pure illusion keeps:

Personal data concerning persons who have submitted a request using a contact form on this site, these data, or third parties whose contact details have been legally communicated to Pure illusion by such persons, on behalf of an organization maintaining, or having maintained for less than three years, a commercial relationship with Pure illusion:
In current archives: throughout the commercial relationship and for three years from the end of the relationship;
In intermediate archives: for seven years from the end of the preservation period in current archives.
Personal data concerning persons who have submitted a request through a contact form on this site: this data on behalf of the organization on whose behalf Pure Illusion has been contacted through a form on this website, and with whom Pure Illusion has not maintained a commercial relationship for at least more than three years:
In current archives: for three years from the last active contact from the body on whose behalf that natural person acted;
In intermediate archives: for two years from the end of the preservation period in current archives.

Maintaining a file of prospects and customers in a business relationship management software

We monitor the exchanges and relationships we maintain with You. This monitoring takes the form of maintaining a file containing information about You and which comes from information that You have provided to Us either through a contact form on this website, or in the context of telephone exchanges or by e-mail.

The purposes for which We implement the maintenance of this file containing data relating to prospects and customers.

We keep this file of prospects and customers in business relationship management software to:

Carry out prospecting operations, which are :
Management of technical prospecting operations (which includes technical operations such as standardization, enrichment and deduplication);
The selection of people to carry out loyalty actions, which will not lead to the establishment of profiles that may reveal sensitive data;
Carrying out solicitation operations;
The development of trade statistics;
Updating prospecting files by Pure illusion;
The management of unpaid invoices and litigation, insofar as it does not relate to infringements and/or does not lead to your exclusion from the benefit of a right, a service or a contract;
Managing reviews about our products and services;
The organization of appointments and demonstration of the services and products offered by Pure illusion.

Carry out, in the event that You contract with Pure Illusion, customer management operations, which concern:
contracts;
The orders;
Deliveries;
Invoices;
accounting, and in particular the management of customer accounts;
Monitoring customer relationships such as conducting satisfaction surveys, managing complaints and providing after-sales service;

As part of the management of requests relating to the exercise of individual rights in terms of the protection of personal data, we may be required to handle this data, prospects and customers to manage any requests that You send Us and which relate to the exercise of individual rights, as set out in the RGPD, namely :

The right of access;
The right to correction;
The right to object;
The right to portability;
The right to delete;
The right to limitation;
The right to be notified by our services in the event that We are the victim of a data breach that is of a personal nature in relation to You.

Personal data that we process in connection with maintaining this data file relating to prospects and customers.

The only personal data that may concern You and which are required to appear in this file are the following:

Your name;
Your first name;
The company, association or public authority on whose behalf you are contacting us;
Your email address;
Your telephone number;
The title of your position within the organization on whose behalf You are applying to Us.

Personal data concerning a third party whose contact details You have been able to provide to us, with the latter's prior agreement, may also appear in this file. The data concerning this third party are of the same types as those concerning You and which may appear in our file.

The recipients of the personal data that we process in connection with maintaining this data file relating to prospects and customers.

This file can be consulted and edited by:

The people in charge of managing and directing Pure Illusion;
The people in charge of the commercial development of Pure Illusion.

No other person can have access to these documents within Pure Illusion.

We host our documents on secure computers and on our secure server in our premises protected by alarm.

Pure illusion may be required to provide access to this file to public bodies and authorities, as well as public officers and these judicial officials, within the strict framework of legal procedures requiring Pure Illusion to provide this data.

OVH does not access the personal data that You provide to Us, without prior authorization from us, as part of maintenance operations or emergency procedures following a possible cyber attack of which we may be a victim. If OVH is required to access this data, we will inform you in advance.

The duration of storage of the personal data contained in this data file relating to customers and prospects.

As part of maintaining this file, the duration of storage of personal data, which concerns You, as well as third parties, also acting for your organization and whose contact details You have legally provided to us, and which appear in this file, varies depending on whether You, said third party or the organization for which You contacted us, has a status of customer or prospect with respect to Pure Illusion.

As part of the processing consisting in the collection of data through a contact form on this site, Pure illusion keeps:

Personal data concerning persons who have submitted a request using a contact form on this site, these data, or third parties whose contact details have been legally communicated to Pure illusion by such persons, on behalf of an organization maintaining, or having maintained for less than three years, a commercial relationship with Pure illusion:
In current archives: throughout the commercial relationship and for three years from the end of it, knowing that this period is extended to each active contact from You, third parties whose contact details You have legally provided to Us, or the organization on whose behalf You have requested Us;
In intermediate archives: this data is not stored.
Personal data concerning You, or the organization's preferred contact person, on whose behalf You contacted Us through a form on this website, and with whom Pure Illusion has not maintained a commercial relationship for at least more than three years:
In current archives: for three years from the last active contact from the body on whose behalf that natural person acted;
In intermediate archives: this data is not stored.

Current archival storage periods may be interrupted in the event of the exercise of the rights, as provided in this Privacy Policy, or in the event of withdrawal of consent to the implementation of the treatments subject to such processing.

Formulation of commercial proposals

We formulate commercial proposals when users and Pure Illusion enter into negotiations following the various exchanges resulting from the processing of personal data previously mentioned in this Privacy Policy.

The purposes for which We implement the formulation of commercial proposals.

We want to formulate commercial proposals as part of our business, which may require us to implement this treatment to:

Carry out prospecting operations, which are :
Carrying out solicitation operations;
The development of trade statistics;
Updating prospecting files by Pure illusion;
The management of unpaid invoices and litigation, insofar as it does not relate to infringements and/or does not lead to your exclusion from the benefit of a right, a service or a contract;
Managing reviews about our products and services;
Issuing a commercial offer to a specific person other than Pure Illusion;
The organization of appointments and demonstration of the services and products offered by Pure illusion.

Carry out, in the event that You contract with Pure Illusion, customer management operations, which concern:
contracts;
The orders;
Deliveries;
Invoices;
accounting, and in particular the management of customer accounts;
Monitoring customer relationships such as conducting satisfaction surveys, managing complaints and providing after-sales service;

As part of the management of requests relating to the exercise of individual rights in terms of personal data protection, we may have to manipulate these commercial proposals to manage any requests that You send Us and which relate to the exercise of individual rights, as set out in the RGPD, namely :

The right of access;
The right to correction;
The right to object;
The right to portability;
The right to delete;
The right to limitation;
The right to be notified by our services in the event that We are the victim of a data breach that is of a personal nature to You.

Data that is personal to you and that we may include in a commercial proposal.

Pure illusion, offering services and products involving regular monitoring and successive execution over time, We may ask our customers, organizations on whose behalf users have issued a request through a contact form on this website, to designate a contact point who will serve as a privileged point of contact for Pure Illusion during the execution of the work necessary for the proper fulfilment of the obligations that may fall upon Us as a result of the conclusion of contracts between these organizations and Pure Illusion.

Therefore, it is possible that our commercial proposals refer to the user who formulated, through a contact form on this website, the solicitation at the origin of which the negotiation process was initiated, or a third party whose contact details could have been transmitted to Pure illusion by the user with the prior agreement of said third party. In this second hypothesis, Pure illusion will provide this third party with the information due to it under article 14 of the RGPD.

In order to make such a designation, Pure Illusion includes only the name and first name of this privileged contact in the commercial proposals that it issues.

A proposal may also contain the name, first name and job title of the person representing the organization accepting the proposal by Pure Illusion.

Recipients of personal data that we process in connection with the formulation of commercial proposals.

We draft commercial proposals on secure terminals and store them on a secure storage space hosted by OVH, whose head office is located at 2 rue Kellermann in Roubaix (FRANCE).

As Pure Illusion is responsible for this processing, we chose OVH as a subcontractor. OVH only hosts the servers on which we store commercial proposals.

Within Pure Illusion, the people who can access these commercial proposals are:

The people in charge of managing and directing Pure Illusion;
The people in charge of the commercial development of Pure Illusion.

We also inform you that public bodies and authorities, as well as public officers and court officials, within the strict framework of legal proceedings requiring Pure Illusion to provide this data, may be able to access these commercial proposals, and therefore to the data contained in them.

Commercial proposals are sent to the organization on whose behalf You have requested Pure Illusion through a contact form on this website. This shipment can be made to you to that of one of your collaborators whom You have designated to Us as the privileged contact person.

The shelf life of commercial proposals.

As part of the formulation of commercial proposals, the duration of storage of personal data, which concerns You, as well as third parties, also acting for your organization and whose contact details You have legally provided to us, and which appear in one of these proposals, varies depending on whether You, said third party or the organization for which You contacted us, has a status of customer or prospect with respect to Pure Illusion.

As part of the processing consisting in the collection of data through a contact form on this site, Pure illusion keeps:

Commercial proposals that have not been accepted by You, or by the organization, on whose behalf You contacted Us through a form on this website, and with whom Pure Illusion maintains, or has maintained for less than three years, a commercial relationship:
In current archives: throughout the commercial relationship and for three years from the end of the relationship;
In intermediate archives: for seven years from the end of the preservation period in current archives.
Commercial proposals that have not been selected by You, or by the organization, on whose behalf You contacted Us through a form on this website, and with whom Pure Illusion has not maintained a commercial relationship for at least more than three years:
In current archives: for three years from the last active contact from the body on whose behalf that natural person acted;
In intermediate archives: for two years from the end of the preservation period in current archives.

Contractualization of Pure Illusion's commercial relationships with third parties

Following the acceptance of one of our commercial proposals, it is possible that in the context of managing the relationship with its customers, Pure illusion and the latter choose to reiterate the formalization of their agreement by concluding a contract. These contracts include the information contained in the commercial proposals and may therefore sometimes mention certain information relating to persons working on behalf of the Pure Illusion counterparty.

The purposes for which We implement the contractualization of commercial relationships.

The contracts drawn up, and therefore the personal data they contain, may be manipulated for the following purposes:

Perform customer management operations, which relate to :
contracts;
Deliveries;
Invoices;
accounting, and in particular the management of customer accounts;
Monitoring customer relationships such as conducting satisfaction surveys, managing complaints and providing after-sales service;

As part of the management of requests relating to the exercise of individual rights in terms of personal data protection, we may have to manipulate these contracts to manage any requests that you send to Us that relate to the exercise of individual rights, as set out in the RGPD, namely :

The right of access;
The right to correction;
The right to object;
The right to portability;
The right to delete;
The right to limitation;
The right to be notified by our services in the event that We are the victim of a data breach that is of a personal nature in relation to You.

Personal data that we may need to include in a contract.

Therefore, it is possible that our contracts refer to the user who formulated, through a contact form on this website, the solicitation at the origin of which the negotiation process was initiated, or a third party whose contact details could have been transmitted to Pure illusion by the user with the prior agreement of said third party. In this second hypothesis, Pure illusion will provide this third party with the information due to it under article 14 of the RGPD.

In order to make such a designation, Pure Illusion includes only the name and first name of this privileged contact in the commercial proposals that it issues.

A contract may also contain the name, first name and job title of the person representing the counterparty of Pure illusion in connection with the conclusion of the said contract.

The recipients of the personal data that we process as part of the contractualization of our commercial relationships.

We draft contracts on secure terminals and store them on a secure storage space hosted by OVH, whose head office is located at 2 rue Kellermann in Roubaix (FRANCE).

As Pure Illusion is responsible for this processing, we chose OVH as a subcontractor. OVH is only the host of the servers on which We store the contracts.

Within Pure Illusion, the people who can access these commercial proposals are:

The people in charge of managing and directing Pure Illusion;
The people in charge of the commercial development of Pure Illusion.

We also inform you that public bodies and authorities, as well as public officers and court officials, within the strict framework of legal procedures requiring Pure Illusion to provide this data, may be able to access these contracts, and therefore to the data contained in them.

The contracts are sent to the organization on whose behalf You have requested Pure Illusion through a contact form on this website. This shipment can be made to you to that of one of your collaborators whom You have designated to Us as the privileged contact person.

The shelf life of contracts.

As part of the processing consisting in the contracting of the relationships that Pure Illusion maintains with its customers, We keep contracts that have been accepted by You, or by the organization, on whose behalf You contacted Us through a form on this website, and with whom Pure Illusion maintains, or has maintained for less than three years, a commercial relationship:

In current archives: throughout the commercial relationship and for three years from the end of the relationship;
In intermediate archives: for seven years from the end of the preservation period in current archives.

Scheduling appointments in an online agenda software

As part of our relationships with third parties, and in particular with You or any other person whose contact details You have legally given Us, We use Google Calendar to schedule our appointments. The various events planned in this way may reveal personal data concerning the organizations on whose behalf Pure Illusion was requested using the contact form available on this website.

The purposes for which We schedule appointments in an online agenda software.

Pure illusion uses:

Perform customer management operations, which relate to :
contracts;
Deliveries;
Invoices;
accounting, and in particular the management of customer accounts;
Monitoring customer relationships such as conducting satisfaction surveys, managing complaints and providing after-sales service.

The right of access;
The right to correction;
The right to object;
The right to portability;
The right to delete;
The right to limitation;
The right to be notified by our services in the event that We are the victim of a data breach that is of a personal nature in relation to You.

Personal data that we may need to include in a contract.

In order to make such a designation, Pure Illusion includes only the name and first name of this privileged contact in the commercial proposals that it issues.

A contract may also contain the name, first name and job title of the person representing the counterparty of Pure illusion in connection with the conclusion of the said contract.

The recipients of the personal data that we process as part of the contractualization of our commercial relationships

We draft contracts on secure terminals and store them on a secure storage space hosted by OVH, whose head office is located at 2 rue Kellermann in Roubaix (FRANCE).

As Pure Illusion is responsible for this processing, we chose OVH as a subcontractor. OVH is only the host of the servers on which We store the contracts.

Within Pure Illusion, the people who can access these commercial proposals are:

The people in charge of managing and directing Pure Illusion;
The people in charge of the commercial development of Pure Illusion.

The shelf life of contracts

In current archives: throughout the commercial relationship and for three years from the end of the relationship;
In intermediate archives: for seven years from the end of the preservation period in current archives.

THE ABSENCE OF DATA TRANSFER

Pure illusion undertakes not to transfer personal data concerning you.

TREATMENT SAFETY

Pure illusion takes all useful and appropriate technical and organizational measures to meet its obligations.

OVH, the subcontractor to whom we entrust the hosting of our data, has also taken all the technical and organizational measures that are necessary in the context of its activities.

You can obtain more information about the security of the personal data processing that we implement by writing an email to the following address: agence@pure-illusion.com.

YOUR RIGHTS AND THE VERIFICATION OF IDENTITIES PROVIDED WHEN EXERCISING THESE RIGHTS

In accordance with the Data Protection Act and the RGPD, Pure illusion informs you that you have:

A right of access to your personal data;
A right to have your personal data rectified;
A right to object to one or more treatments;
A right to the portability of your personal data;
A right to have your personal data deleted;
A right to limit treatments.

To exercise these rights, please contact us at the following coordinates:

Email address: agence@pure-illusion.com
Postal address: 108 route de Chavanne, 74330 Poisy

Pure illusion will respond to you within thirty days.

To find out more about these rights, you can go to The CNIL website.

In the event of a dispute or dispute relating to the processing of your personal data, you can file a complaint with the CNIL.

It is necessary to send us a copy of your identity document so that we can carry out the necessary checks before implementing the rights you will exercise.

You will also need to provide your name, first name, email address and the organization on whose behalf you provided personal data about yourself to Pure Illusion.

When You exercise your rights, as set out in the “Your Rights” section of this Privacy Policy, Pure Illusion will keep identity documents provided by users in current archiving for one year, and then for three years in interim archiving.

Only persons with managerial authority will have access to these identity documents in current archiving, and only the CEO of Pure Illusion will be able to access these data in intermediate archiving.

WITHDRAW YOUR CONSENT

You may withdraw the consent You have given Us to accept the terms of this Privacy Policy by following the following procedure:

Go to a contact form on this website;
In the “Subject” field, choose the option “I want to withdraw my consent to the processing of personal data that I have provided to you through this form”;
Complete all other fields with the same information that you provided when you sent us a request using a contact form on this site;
The “Your message” field may contain information from you, in particular the processing that you do not want to continue with respect to the data that you have sent us through a contact form on this website. By default We consider that you are withdrawing your consent for all the processing that is the subject of this Privacy Policy;
Click on Send.

Despite the withdrawal of this consent, Pure illusion will keep this information exclusively in intermediate archiving for a period equivalent to the time remaining until the end of the longest limitation period available, on the day of the request for withdrawal of consent, from Pure illusion, You or any third party to remain in court. This storage is used exclusively for evidentiary purposes in the event of a possible dispute. At the end of this interim storage period, the data will be deleted.

When submitting your request to withdraw your consent for the processing of personal data that is the subject of this Privacy Policy, You will be asked to check the box “I accept the Privacy Policy”. This acceptance, when the subject specified in the form specifies the wish to withdraw this consent, does not concern other types of object. This means that Pure Illusion will limit itself to carrying out the operations necessary to implement the withdrawal of your consent.

Withdrawing consent will not result in the cessation of treatments that are not legally based on consent. On the other hand, the withdrawal of consent may cause a change in the legal basis for processing.

COOKIES

When you visit a web page, the server that sends you the page is also likely to have a text file saved in your browser, and therefore on your terminal device. Each time the user visits the terminal, the browser provides the server with access to this text file. These text files are otherwise called” ”. See definition on wikipedia.

There is a conceptual dichotomy within the concept of cookies:

So-called “Statistical” cookies: they make it possible to optimize your use of the website, but for the sole purpose of ensuring its proper functioning.
So-called “Personalization” cookies: they are used to enrich the content available and to offer you personalized content.
So-called “Targeted advertising” cookies: they allow you to track your behavior and offer you targeted advertising.

On this site, we only use statistical and personalization cookies.

At any time, you can change the cookie settings on this site..

CHANGES

Pure illusion reserves the right, unilateral and discretionary, to modify the substance of this Privacy Policy at any time, in whole or in part. Once posted online, the Privacy Policy will come into force and will be binding on all users. By continuing to use this website, you agree to comply with and adhere to all of the provisions of the Privacy Policy.

You will be notified of any changes to the Privacy Policy.

ENTRY INTO FORCE

This privacy policy came into effect on May 25, 2018.

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